Health issues among call center employees
نویسندگان
چکیده
منابع مشابه
Risk factors for upper extremity musculoskeletal symptoms among call center employees.
OBJECTIVES To investigate the prevalence of musculoskeletal symptoms in the upper extremity (UE) in a sample of Italian call center (CC) operators, and the relationship between the symptoms and potential workplace risk factors. METHODS During 2005-2006, 775 workers from seven CCs in the Turin area participated in a questionnaire survey of exposure to ergonomic, organizational and psychosocial...
متن کاملCorrelations among occupational stress, fatigue, and depression in call center employees in Seoul
[Purpose] This study identified correlations among occupational stress, fatigue, and depression in call center employees in South Korea. [Subjects and Methods] This study consisted of 150 call center workers. A cross-sectional design was adopted. Tools including the Effort-Reward Imbalance, Checklist Individual Strength, and Depression scales were used to measure levels of stress, fatigue, and ...
متن کاملHealth Inequalities Among Korean Employees
Background Social status might be a determinant of occupational health inequalities. This study analyzed the effects of social status on both work environments and health outcomes. Methods The study sample consisted of 27,598 wage employees aged 15 years and older from among the Korean Working Condition Survey participants in 2011. Work environments included atypical work, physical risks, erg...
متن کاملWork limitations and their relationship to morbidity burden among academic health center employees with diabetes.
The objective of this study was to determine the prevalence of work limitations and their relationship to morbidity burden among academic health center employees with diabetes. Employees with diabetes were surveyed via Internet and mail using the Work Limitations Questionnaire. Morbidity burden was measured using the Adjusted Clinical Groups methodology. Seventy-two percent of the employees wit...
متن کاملQuality of Life of Call Center Employees in India - Changes Via Education
This paper reports on a qualitative study conducted in the summer of 2007 in Delhi, India where nearly 60 call center employees were interviewed in focus group settings to evaluate issues related to the quality of life of the workers. The findings suggest that a this scenario presents an opportunity to develop Web-based training tools for process and culture training of the workers to ensure th...
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ژورنال
عنوان ژورنال: Indian Journal of Community Medicine
سال: 2015
ISSN: 0970-0218
DOI: 10.4103/0970-0218.164407